Azbil Malaysia Sdn. Bhd. ("Azbil Malaysia", "we", "us", or "our") is committed to protecting your personal data in accordance with the Personal Data Protection Act 2010 (PDPA) of Malaysia. This notice explains how we collect, use, disclose, and protect the personal data you provide through this inquiry form.
1. Data Controller
Azbil Malaysia Sdn. Bhd.
Lot 19.07, Level 19, Tower 2, Faber Towers, Jalan Desa Bahagia, Taman Desa, 58100 Kuala Lumpur, Malaysia.
Tel: +603-7972-6106 | Email: info@azbil.com.my
2. Personal Data Collected
When you submit this inquiry form, we may collect the following personal data:
- Full name
- Email address
- Company name
- Telephone number
- Mailing / company address
- Contents of your inquiry or message
3. Purpose of Collection
Your personal data is collected and processed for the following purposes:
- To respond to your inquiry and provide the information or services you have requested
- To communicate with you regarding our products and services
- To improve our products, services, and customer experience
- To comply with applicable laws and regulatory obligations
- For internal administrative and record-keeping purposes
4. Disclosure of Personal Data
We may disclose your personal data to the following parties where necessary:
- Azbil Corporation (Japan) and its affiliated companies, for business coordination and technical support purposes
- Third-party service providers engaged by Azbil Malaysia to support our business operations (e.g., IT systems, email delivery services), bound by confidentiality obligations
- Government authorities or regulatory bodies, where required by law or legal process
We do not sell, rent, or trade your personal data to any third party for marketing purposes.
5. Retention of Personal Data
Your personal data will be retained for as long as necessary to fulfil the purposes stated in this notice, or as required by applicable laws and regulations. When your personal data is no longer required, it will be securely deleted or anonymised.
6. Security of Personal Data
We implement appropriate technical and organisational measures to safeguard your personal data against unauthorised access, disclosure, alteration, or destruction, consistent with the requirements of the PDPA 2010.
7. Your Rights Under the PDPA 2010
As a data subject under the PDPA 2010, you have the right to:
- Access your personal data held by us
- Correct any inaccurate, incomplete, misleading, or out-of-date personal data
- Withdraw consent to the processing of your personal data at any time (subject to legal or contractual restrictions)
- Request information on the categories of personal data held and how it is being processed
To exercise any of the above rights, please contact us in writing at the address provided in Section 1, or by email. We will respond to your request within a reasonable time.
8. Transfers Outside Malaysia
Your personal data may be transferred to and processed in countries outside Malaysia, including Japan (Azbil Corporation headquarters). Such transfers will only be made to countries that provide a standard of personal data protection that is at least equivalent to that under the PDPA 2010, or under appropriate contractual safeguards.
9. Consent
By submitting this inquiry form, you confirm that you have read and understood this Privacy Notice and you consent to the collection, use, disclosure, and processing of your personal data as described herein. If you do not consent, please refrain from submitting this form.
10. Updates to This Notice
We may update this Privacy Notice from time to time to reflect changes in our practices or applicable laws. Any updates will be made available on our website. We encourage you to review this notice periodically.
Last updated: March 2026